KD pulls zero punches and shares lessons from over a decade in sales leadership, breaks down why most first-time managers fail, and offers tactical advice you can put to work today, whether you’re running a team or trying to get promoted.

In episode 5, Cynthia chats a with Chris Cicconi, a sales leader with a passion for building teams, networks, processes, procedures, and revenue. They dig into multichannel strategies, how to cultivate small wins for SDRs, The Walking Dead Play, and their most unconventional outreach.

Are selfish sellers killing your pipeline?

In this episode, Cynthia and Leslie dig into why selfish reps suck, what makes a cold email relevant and reply-worthy, how to filter the nonsense on LinkedIn, and the limits of the “player-coach” role.

Cynthia sits down with the Founder and CEO of The SD Lab, Tom Slocum, a cold caller turned outbound leader. For Tom, it’s not about appointment setting; it’s about growth testing with a purpose to create outbound that works.